The designer was the best! She was knowledgeable kind, experienced and didn't make me feel like my kitchen should have been cleaner. The installer was equally kind and considerate and efficient and pleasant.
-Melissa L., Salem, OR
Smooth as silk with low pressure sales, creative suggestions to solve storage problems. It took 3 visits – a sales & design, measure, and install to complete the installation. Every visit was on time and catered to my schedule including installing the pull outs on a Sunday. I can’t believe how much more storage space I found in my existing cabinets. The solution for the corner cabinets was practical and really clever.
–Paula D., Portland, OR
Shelf genie has been an amazing and helpful tool in my kitchen. I have very deep cabinets and the roll out shelf helps me utilize every inch of my cabinet. I am able to store things to the very back and all items are very accessible. I would highly recommend it to anyone that would like more organization and ease in their kitchen. The owner is very professional and a knowledgeable. He comes out shortly after contacting shelf genie and takes awesome measurements. He listens to your needs and recommends what would work best in that area to help serve your needs the best way possible. I am very happy with our choices and know he helped a lot.
–Tamara R. Happy Valley, OR
Thim’s team built new drawers and drawer and cabinet organizers for our kitchen update a week ago. We absolutely LOVE our new drawers and organized kitchen!
They worked closely with our refinishing contractor to custom build gloriously functional and efficient drawers, replacing all of our kitchen drawers. He recommended taking four small stacking drawers and making them into two deep drawers, and I’m so glad we did. They are much more functional with the deep space – perfect for organizing all those plastic storage containers and their lids, and more easily accessible for our small child. We also got the drawer-in-drawer – two cutlery trays in one drawer. It is a very cool, functional design and nice to have all my utensils in one spot for easy organization to find just the right tool. Finally, they built and installed an amazing blind corner organizer in my dark, cavernous corner, bottom cabinet. I always felt the cabinet in the corner was not useful and anything that was put in there was lost forever. Not now. The trays easily glide out so that I can access all the items without having to crawl into the cabinet. It seems like I have double the space with the same cabinet.
Thim is professional, courteous, respectful, flexible, helpful, and responsive. I highly and enthusiastically recommend ShelfGenie of Portland. I absolutely love my new drawers and organized cabinets!
–Kim and Mark D., Portland, OR
They have been fabulous! Our installer was very personable and professional. We were pleased with the design they came up with and it made it great for the kitchen and bathroom shelving!
–Kathy F., Sherwood, OR
I love it! I thought it was really efficient. They had someone came out and measure, then a professional came out to figure out how they would install them. There were also some tricky situations that they were able to handle and they built the shelves to withstand enough weight of certain items. Overall, I am very happy with the service and the end product!
–Ruthann M., Vancouver, WA
They work well, and they are easy to use. The company itself, and the woman who came out, were both very nice. She explained everything to me and the installer was also very nice. He even took measurements in other areas in case I wanted to add more shelves in the future, and that made it easier if I wanted to use them again!
–Shelly B., West Linn, OR
The salesperson came to our home and gave a very good demonstration of the various options to replace our fixed shelves with pullout slider shelves. We chose one of the higher quality options, although even the less expensive options looked quite good. The time to fill the order was a little longer than estimated. The installer came on time and was courteous and professional. He did the job in the estimated time and was clean and careful in his work. We are very satisfied with our new shelves.
–Willem V., Portland, OR
I was impressed with the owner of this franchise. His presentation was very thorough, and his materials (both written and actual examples of the shelves) were excellent. He very patiently answered all of my questions. He gave me a detailed drawing showing the dimensions and cost of each shelf that I ordered. The installer was a very experienced craftsman. He took all the measurements quickly, but they turned out to be completely accurate. When the shelves arrived, Patrick quickly and skillfully installed them. They fit and work perfectly. The quality of the materials used in these GlideOut shelves is excellent, and they have a lifetime guarantee. I am very pleased with my experience with this company.
– Irene B., Portland, OR
The owner of this franchise performed the initial cabinet assessment. The owner was great to work with. The contractor who performed the installation was excellent. I love these shelves. High quality and very functional.
–Greta H., Portland, OR
All installations with Shelf Genie personal were professional and helpful from phone to estimation to installer. Installer did an excellent job, was very tidy and pleasant. Very positive experience in every way.
–Judy N., Tualatin, OR
During the consulting process, we were presented us with several options (more pull-outs, adding shelf space by extending existing shelves as well as material and color choices). There was no pressure to do more in order to pump the cost up higher. Additionally, the designer explained the process very clearly and was clear and honest about the amount of time the process would take. The shelves are assembled at a factory, shipped to Portland and then scheduled for install. The process was a bit quicker than orginally estimated. The installer showed up when promised and did a very careful job of installing the pull-outs. We have had the pull-outs for a few months now and are very happy with them. I would recommend Shelf Genie of Portland without hesitation.
–Mel G., Lake Oswego, OR
Designer from ShelfGenie came to measure and explain the product. She gave me different options and prices. Installer re-measured and 3 weeks later installed the pull outs. Both designer & installer were on time, kept in touch by email and phone. They also, offered different solutions to problems.
–Claudia H., Wilsonville, OR
I ordered slide-out pantry shelves and spice racks for an existing pantry from Shelf-Genie. The Shelf-Genie of Portland representative was a pleasure to work with and a great help in guiding me to the perfect product for my space. The installation was done quickly and professionally; I couldn’t be more pleased with the results.
–Marcia C., Gresham, OR
I love my new ShelfGenie pullouts and pull downs and the service was exceptional. You’re running a fantastic business, many kudos.
–Kim S., Vancouver, WA