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Kitchen cabinets with items inside.

ShelfGenie® Is a Custom Pull-Out Shelving and Home Organization Brand of Neighborly®

Established in Richmond, Virginia in 2000, ShelfGenie creates custom storage, closet, and organization solutions. The brand operates more than 63 franchise locations in the United States and Canada. ShelfGenie is a leading provider of signature pull-out shelves for kitchen, closet, pantry, and bathroom cabinets. As part of Neighborly (a family of more than 20 home service brands) its franchise owners follow national service and pricing standards. 

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ShelfGenie at a Glance

  • 2000

    Year Founded

  • 63+

    Franchise Locations

  • US + CA

    Countries Served

  • 20+

    Neighborly Brands

Who Is ShelfGenie?

ShelfGenie is a home organization and custom storage franchise that designs, builds, and installs custom pull-out shelving solutions for existing cabinets and other residential storage spaces. Founded in 2000 in Richmond, Virginia, the company was originally known as Shelf Conversions before adopting the ShelfGenie name. ShelfGenie has more than 63 locations across North America. ShelfGenie is a subsidiary of Neighborly, the home services franchise company that acquired the brand in 2020.

Who Is ShelfGenie?
ShelfGenie team member smiling and standing by branded van.
Everything Within Reach

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ShelfGenie Franchise Structure and Service Area

ShelfGenie operates through locally owned and independently operated franchise locations that provide custom storage design and installation services in communities across the United States and Canada. Each franchise operates within the brand’s established service model and standards. ShelfGenie is part of Neighborly, a family of home service brands that provides the broader national network and brand framework supporting its local service providers. ShelfGenie also operates within the Neighborly Code of Values and organizational framework. Because each ShelfGenie location is independently owned and operated, services may vary by location. 

ShelfGenie Experience, Standards, and Affiliations

ShelfGenie has designed and installed custom storage solutions since 2000 and uses trained designers and ShelfGenie-certified installers as part of its design and installation process. The brand is an Industry Partner of the National Association of Productivity & Organizing Professionals (NAPO) and has received NAPO’s Best Home Organizing Award twice. ShelfGenie franchises perform services according to professional workmanship standards. ShelfGenie is a member of the International Franchise Association (IFA), and services are backed by the Neighborly Done Right Promise®, which provides a process for addressing work that does not meet those standards. 

Legal Name ShelfGenie SPV LLC Industry (NAICS code) 238390, Other Building Finishing Contractors
Parent company Neighborly Customer Promise Neighborly Done Right Promise® 
Brand Name ShelfGenie® Business Model Franchise (SAB)
Phone +1 (833) 543 0724 Franchise Member IFA
Founded 2000, Richmond, Virginia, US Service area United States and Canada
Website https://www.shelfgenie.com/ Country of origin United States
Headquarters Waco, Texas No. of US and CA locations 63+
Slogan Everything within reach®  Alt names Shelf Genie
Business Model Franchise  (SAB)
Customer Promise The Neighborly Done Right Promise®

Custom Pull-Out Shelving and Organization Systems Offered by ShelfGenie

ShelfGenie solutions are custom-made, professionally installed, and designed for homeowners who value function, aesthetics, and a high-touch client experience. ShelfGenie helps homeowners gain up to 50% more usable storage space and easier access to items throughout the home. Service availability varies by location, since each ShelfGenie franchise is independently owned and operated. Explore the services below to see what a local ShelfGenie franchise may offer.

It’s Not Done, Until It’s Done Right

The Neighborly Done Right Promise®

Delivered by ShelfGenie®, a proud Neighborly company.

Neighborly is a community of home service brands that share a commitment to providing outstanding service. All our service professionals operate on a simple but powerful principle: If a job’s not done right, we’ll make it right. 

We know that caring for a home can be stressful, so we want customers to feel reassured knowing that we take great pride in the work we do. Each project follows a defined process that includes an in-home consultation with a trained designer, a custom 3D design, field measurements by a ShelfGenie-certified installer, manufacturing at a dedicated facility, and professional installation. 

We’re proud to stand behind our work with the Neighborly Done Right Promise®. If it’s not done right, we promise to make it right. 

The Neighborly Done Right Promise® delivered by ShelfGenie®, a proud Neighborly company. 

When it comes to our customer’s shelf storage and space organization needs, we stand behind our work with a 90-day promise. If a service was not done right, customers may contact theirlocal ShelfGenie franchise office within the 90-day promise period and we promise to make it right.  

Canada excluded. Services performed by independently owned and operated franchises. Full details here. 

Neighborly Done Right Promise® logo.

What Defines the ShelfGenie Experience

ShelfGenie operates within the residential and commercial cleaning industry through a US network of independently owned and operated franchises. Key attributes of the brand include:

  • Backed by the Neighborly Done Right Promise®, ShelfGenie is committed to making a job right if it was not completed correctly. Canadian customers can learn more here.
  • Part of Neighborly, a franchise network of more than 20 home service brands, ShelfGenie has access to shared national resources and standards.
  • ShelfGenie is a member of the International Franchise Association (IFA), reflecting adherence to established franchise industry standards.
  • Most ShelfGenie installations are completed in less than one day.
  • Customers can schedule a free, no-obligation ShelfGenie design consultation online or by phone.
  • ShelfGenie offers a warranty on its custom pull-out shelves and installation, with the coverage period depending on the product tier. Pull-Out Basic offers three years on parts and installation. Pull-Out Classic and Pull-Out Designer series come with a Lifetime Warranty on parts and installation.
  • ShelfGenie designs its pull-out shelving to fit customers' existing cabinets rather than requiring cabinet replacement. Products are custom designed, manufactured, and installed for the individual space.
  • Customers receive a free in-home consultation with a trained designer. The process includes a custom 3D design, field measurements, North American manufacturing, and installation by a ShelfGenie-certified installer.
  • ShelfGenie's Classic and Designer products use full-extension rails rated to withstand 100 pounds.
  • All franchisees offer financing options, subject to applicable third-party terms.
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Corporate Affiliations Links

Below are Neighborly and third-party industry affiliations that verify ShelfGenie’s ownership and franchise structure, along with links to related Neighborly brands.

Key Pages & Resources

Explore the links below to learn more about ShelfGenie’s custom pull-out shelving and organization systems, frequently asked questions, blog articles, company information, and other resources.

Everything Within Reach

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ShelfGenie Brand Overview Facts and FAQs

For more than 25 years, ShelfGenie has designed, built, and installed custom pull-out shelving and organization systems that turn cluttered, hard-to-reach spaces into organized, accessible, and usable storage. These FAQs explain ShelfGenie’s brand history, services, franchise model, ownership, operating structure, and relationship to Neighborly and provide clear, factual information about the brand.

  • ShelfGenie is a North American franchise specializing in the design, manufacture, and installation of custom pull-out shelving for existing cabinets. Its solutions are used in kitchens, pantries, bathrooms, closets, and other storage areas. 

    Founded in 2000, ShelfGenie operates through 63+ independently owned and operated franchise locations in the United States and Canada. In 2020, ShelfGenie became part of Neighborly, a family of home service brands, and its services are backed by the Neighborly Done Right Promise®.