Custom Shelving Solutions

We had an excellent experience with ShelfGenie, especially with Monica, our designer and point of contact, and Nate, who handled the installation. Monica was wonderful to work with. She took the time to understand not just what we wanted, but how we actually use our pantry and kitchen. She helped me work through some of my very specific and quirky requirements — like making room for my wire baskets for storing potatoes and onions, and figuring out how to accommodate my large tortilla-making equipment, which needed special consideration in the pantry shelving. She also came up with creative solutions I hadn’t thought of myself, including a drawer in the otherwise unused top section under my stove. Her design process was collaborative and thoughtful, and it helped me discover and refine requirements I hadn’t fully articulated. The amount of time and genuine interest she put into understanding our needs was a big part of what sold us on ShelfGenie. Nate was equally thoughtful during installation. I was unsure about a spice rack I had originally planned to replace, so he had me test the bottles in it before installing it. When I realized it didn’t work for how I use my spices, they were completely non-fussy about removing it and adjusting the quote. It was a great example of how focused they were on getting the final result right for us, rather than simply completing the original plan. The shelves are high quality, the installation was timely, and everything was delivered as promised. Communication was excellent, and both Monica and Nate were pleasant and flexible throughout the process. One small area for improvement would be giving customers a more granular ETA once the units are in manufacturing. There was a period when I couldn’t tell exactly when production would be finished or when installation would happen. This was a backend/system limitation rather than an issue with Monica or Nate, and thankfully everything ultimately stayed on schedule. Overall, we are very happy with ShelfGenie and especially grateful to Monica and Nate for making the entire process such a positive experience. I would happily recommend them.

We highly recommend Shelf Genie! They did a fantastic job on our shelves! My wife said multiple times “This makes me so happy!” And I agree! Charlie is top notch and it was a pleasure to work with him!

Moved in to a place with a decent kitchen but unusable lower cabinets (just one shelf in each about 5” wide in the back). Not ready to redo the whole kitchen for years, but needed to fix these cabinets. Shelf Genie did a beautiful job, doubled the space with pullouts that slo make it so easy to get to everything.

Hoped the installation could be done within 6 weeks of my move. It took 8 weeks. Some small errors occurred but were able to be rectified. Overall Satisfactory job.

Professional, good workmanship, excellent customer service. High quality products.