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About Us

Our Story

Since 2000, ShelfGenie® has been turning our clients’ frustration with their homes into blissful happiness. We pride ourselves on having the best quality Pull-Out shelves available to homeowners. Our process, service, and dedicated team of professionals are simply unmatched in the business.

Code of Values

Like most companies, ShelfGenie has an official mission statement and vision; however, unlike other companies, we also have a Code of Values that each employee is urged to follow and know by heart and practice with heart. The Code of Values serves as a set of universal guidelines by which we strive to adhere, from the bottom of the organization all the way to the top.

We Live Our Code of Values By R.I.C.H

Respect

  • Treating others as we would like to be treated.

  • Listening with the intent to understand what is being said and acknowledging that what is said is important to the speaker.

  • Responding in a timely fashion.

  • Speaking calmly, and respectfully, without profanity or sarcasm.

  • Acknowledging everyone as right from their own perspective.

SHG rep standing in front of ShelfGenie van.

R

Integrity

  • Making only agreements we are willing, able and intend to keep.

  • Communicating any potentially broken agreements at the first appropriate opportunity to all parties concerned.

  • Looking to the system for correction and proposing all possible solutions if something is not working.

  • Operating in a responsible manner: "above the line."

  • Communicating honestly and with purpose.

  • Asking clarifying questions if we disagree or do not understand.

  • Never saying anything about anyone that we would not say to him or her.

SHG rep greeting customers.

I

Customer Focus

  • Continuously striving to maximize internal and external customer loyalty.

  • Making our best effort to understand and appreciate the customer's needs in every situation.

SHG rep talking with customers.

C

Having Fun In The Process!

SHG employee standing in front of van.

H

Service You Can Trust!

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Call us at (833) 543-0724
ShelfGenie work van.